SMS Terms of Service

Consent to Receive SMS Messages

We run two separate text messaging programs. Opting in to either one means you agree to receive transactional text messages at the phone number you provided.

Electrical service messages — PMA Electrical Solutions, LLC

You opt in by ticking the consent box on our contact form when you request a quote or service. That box is optional and is never required to submit the form. These messages include:

• Appointment confirmations, reminders and scheduling changes
• Job status updates from our office or your technician
• Quotes and proposals you asked us for
• Invoice and payment receipt notices
• Replies from our staff to messages you send us about your job

Account messages — PMA Device Control

These messages include:

• Account verification codes for secure login
• Device setup instructions and links
• Security alerts about your connected devices

Message Frequency & Rates

Message Frequency: Varies. For electrical service messages you will typically receive a handful of texts over the life of a single job — when a visit is booked, before we arrive, and when a quote, invoice or receipt is ready — plus any replies in a conversation you started. For PMA Device Control you will only receive messages when you request a login code, set up a new device, or when a security issue requires your attention.

Message and Data Rates: Standard messaging rates from your wireless carrier may apply. Contact your carrier for details about your plan.

Supported Carriers

Our SMS service is compatible with all major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not responsible for delayed or undelivered messages.

How to Opt Out

You may opt out of SMS messages at any time by:

• Replying STOP to any message from us
• Updating your notification preferences in your account settings
• Contacting support at support@pma-electric.com

After opting out, you will receive one final confirmation message. You will not receive any additional SMS messages unless you opt back in.

How to Get Help

For assistance with SMS messages, reply HELP to any message or contact our support team at support@pma-electric.com.

Privacy

Your phone number and SMS consent information are protected under our Privacy Policy . We do not sell, rent, or share your phone number with third parties for marketing purposes.

Not a Condition of Purchase

Your consent to receive SMS messages is not a condition of purchasing any goods or services from PMA Electrical Solutions, LLC or using PMA Device Control. You can request, book and pay for electrical work without ever agreeing to texts.